🖥️ How to Install TeamViewer for Ozzietel Support

Need hands-on help from the Ozzietel support team? 🧑‍💻 We can assist you remotely using TeamViewer QuickSupport — a secure, one-time connection tool that lets us see your screen (with your permission) and help resolve issues fast.

This guide will show you how to install and run it in just a few clicks.

🔽 Step 1: Download TeamViewer QuickSupport #

Click the link below to download the official Ozzietel version of TeamViewer:

👉 https://get.teamviewer.com/ozzietelqs

🧠 This is a lightweight version that doesn’t require full installation and is customized for quick support sessions with Ozzietel.

💻 Step 2: Run the Application #

Once the file is downloaded:

• 📂 On Windows: Locate the downloaded file (usually in your Downloads folder) and double-click it.
• 🍎 On Mac: Open the downloaded .dmg file and follow the on-screen prompts.

No full installation is required — just run it directly.

🍏 macOS Users: Allow Screen Sharing & Access #

For Ozzietel support to assist you properly, macOS users must grant a couple of permissions the first time they run TeamViewer:

1. When prompted, click Open System Preferences.
2. Go to Security & Privacy → Privacy tab.
3. In the left menu, select:
   • ✅ Accessibility
   • ✅ Screen Recording
4. Click the lock 🔒 at the bottom-left to make changes.
5. Check the box next to TeamViewer QuickSupport.

Once granted, you may need to quit and reopen TeamViewer.

🧠 If you don’t see the prompt, you can manually go to System Preferences later to update permissions.

🔐 Step 3: Share Your ID with Support #

When TeamViewer opens, you’ll see a window like this:

• Your ID
• Password

Send these details to the Ozzietel support agent you’re working with. This allows us to connect securely to your computer — only for that session.

🔒 We can’t access your device again unless you re-open TeamViewer and give permission.

🧘 Sit Back & Let Us Help #

Once connected, we can:

• Fix technical issues
• Set up software or email
• Guide you through website or hosting tasks
• Answer questions in real time

❓ Need Help Getting Connected? #

If you’re having trouble launching TeamViewer or enabling permissions:

• 💬 Live Chat: ozzietel.au/contact-us
• 📞 Phone: 02 8328 1099
• 📧 Email: support@ozzietel.com.au